Safety, kindly.

• Adults only. You must be 18 or older. Don't pursue anyone who may be younger.
• No sexual content: no innuendo, propositions, requests for body photos, or invitations to hotels or private rooms.
• No harassment or hate. Insults, body-shaming, threats, or discrimination by race, religion, gender or ability aren't allowed.
• No spam or scams. No investment pitches, money requests, links or contact-farming in introductions.
• Take no for an answer. If someone doesn't reply or ends a conversation, let it be.

Every introduction, message and profile is checked before it's saved or delivered, in English and Bahasa Melayu including slang and creative spellings. Introductions also get a contextual AI review. Messages that break the guidelines are never delivered.

You can block or report anyone from any conversation. Reports are confidential. Accounts with multiple reports, or any report of being underage, are suspended pending review.

• Nobody can send you a photo unless you allow it, separately for each person. You can turn it off again any time.
• Photos you receive are blurred until you tap to view them, so nothing is ever forced onto your screen.
• Only signed-in accounts can send photos (never anonymous senders), and each photo uses a paid credit, so people think before sending.
• Anything inappropriate? Report the photo and block in one tap. Accounts that send explicit images are suspended.

When you send anonymously, the person you're introducing yourself to sees a private alias like “Quiet Jasmine”, unique to that one conversation. They never see your name, email, phone number or account.

Anonymous is not untraceable. Kenali keeps the technical information needed to stop abuse (your account identifier and a one-way hash of your network address) and can act on it if you break the guidelines.

• We collect only what the product needs: your sign-in email, display name, link, birth year (to confirm you're 18+), and your conversations.
• Reported excerpts are sealed so only our safety review tooling can read them.
• Your public page shows only your display name, avatar, short intro and questions.
• Messages, introductions and photos are encrypted before they're stored, with a separate key for every conversation. The keys are held outside our database, so the stored data alone can't be read. Only the two people in a conversation can open it in the app.
• To be clear about what this means: Kenali uses server-side encryption, not end-to-end encryption. Our automated safety system needs to check messages before delivery, so the Kenali service itself can decrypt them. Our team only looks at conversation content when it has been reported to us.
• Photo location data (EXIF/GPS) is stripped before upload.
• Payments are handled by Stripe. We never see or store your card or bank details.
• You can delete your account at any time from your profile. Your profile and link are removed straight away, and your conversations are closed.
• When both people have deleted a conversation, its messages and photos are permanently erased. Payment records are kept as required for financial record-keeping.

By using Kenali you agree to these guidelines. We may remove content or suspend accounts that break them. Photo credits are a one-off purchase of the ability to send photos; they don't expire, and aren't consumed when a photo is rejected by moderation. Receiving photos is always free.

This summary will be replaced by full Terms of Service and a PDPA-compliant Privacy Notice before public launch.

If you feel unsafe, contact the Royal Malaysia Police (999). For emotional support, Befrienders KL is available 24/7 at 03-7627 2929.